We are consumers too. We shop online and understand the importance of privacy. So let us first start out by stating that we will never sell or share your personally-identifyable information with an unrelated third party. This is something that we feel very strongly about, and your privacy is as important to us as our own. To better protect your privacy, we have provided this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of each page on our store website and at every point where personally identifiable information may be requested.
All monetary transactions are provided through PayPal at this time. We believe PayPal has an excellent history and security measures in place to handle your data. All payment information, such as credit card numbers are processed directly through PayPal. At no point do we have direct access to your banking information. For questions regarding their policies and services, please contact PayPal directly.
The Information We Collect:
This notice applies to all information collected or submitted on the Photon Factory store website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We may offer methods by which you can personalize a product you order for another person. Information you provide to us to create a personalization is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as promotions and updates on our new products and services. Information you submit on our website will not be used for this purpose unless you select this option in your account settings or on the registration form. You can unsubscribe at any time by logging into your account and unchecking the option to receive the newsletter or by following the instructions at the bottom of each newsletter email.
We use non-identifying and aggregate information to better design our website. For example, we may use third-party processes to track that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, used a particular operating system, browser or mobile device, but we would not disclose anything that could be used to identify those individuals.
We may use some personal information for direct marketing such as to provide discounts or special deals on products related to the birthdate provided when you register.
By sharing photos and images with us in print or electronically via our website, forum email, or social media services, you agree and attest to the the following: a) All such imagery at the time of upload was your property and not protected by copyright or claim of any 3rd party; b) You grant us the right to use, edit and distribute such imagery in whole or part, both in print and electronic media for any purpose whatsoever; and c) You take full responsibility for the content of the imagery, and hold The Photon Factory, it's staff, owners and associates harmless against any damages related to the imagery whatsoever.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information:
You can access and maintain all your personally identifiable information via the Paypal website if you registered for an account with them. Further information will be provided in the event that we begin collecting information via membership to the site.
You can correct factual errors in your personally-identifiable information via the same method described above or by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us via the Contact Us link at the bottom of each page on this site.
This and other policies are subject to change without notice.